The Treatfully Jewellery Care Guide

Crafted in solid sterling silver with the occasional flash of gold vermeil, all our jewellery is handmade by our talented artisans in the UK and around the globe. We are proud that our gemstones and materials are ethically sourced and produced.

The quality of our jewellery is very important to us, and we work with our makers to ensure each piece is as perfect as we hope it to be. This jewellery care guide will help you maintain your Treatfully jewellery pieces for as long as possible. There are many factors that can influence the wear and tear of your jewellery, and it needs to be looked after well so you can treasure it for years to come.

Jewellery care guide - Sterling Silver Jewellery

Sterling silver is an alloy made from 92.5% pure silver and 7.5% copper. This mixture is used as it is far more durable than silver alone, which is very soft. All Treatfully jewellery is pure sterling silver. We do not plate over brass, or any other metal.

You can easily identify real sterling silver jewellerybecause it should be stamped with ‘925’ or ‘S925’, Gold vermeil pieces also include this mark, as it has a sterling silver base with a thick gold plate.

Sterling silver is one of the best metals for making jewellery to treasure. However, it can oxidise when exposed to air, and therefore sterling silver and gold vermeil pieces can tarnish. This is not a fault, and can be easily rectified by gently cleaning your pieces with a specialised jewellery cleaning cloth to restore its natural shine and glimmer.

If you’re storing your sterling silver jewellery for any length of time, we’d always recommend storing it in an airtight bag, a jewellery pouch or box. Keeping your special jewellery away from the elements, like light, helps prevent tarnishing – meaning less polishing for you.

 Although showering while wearing sterling silver jewellery should not harm the metal, it can induce tarnishing. This is because water can contain chlorine, salts and chemicals that can affect the look of your sterling silver. We encourage all our customers to remove their sterling silver jewellery before showering, and to avoid covering it with perfumes and lotions.

Jewellery care guide - Gold plated sterling silver

Our gold plated sterling silver jewellery consists of a solid sterling silver base, with a real layer of gold over the top. Gold plated jewellery is great for those who want the quality and value of sterling silver pieces, with a gold look. Because the gold plating is slightly thinner than the more expensive gold vermeil, it can tarnish slightly quicker. As with sterling silver jewellery, we recommend removing it before showering, and to avoid the use of harsh chemicals.

Jewellery care guide - Gold vermeil

Gold vermeil jewellery is a fantastic middle ground between the luxury and splendour of fine jewellery, but with a lower price tag. It is, however, more expensive than plain sterling silver or gold plated sterling silver. This is because the gold that coats the sterling silver is about three times the thickness of plating. If you need to clean your gold vermeil jewellery, we recommend following the same steps you read above for how to care for sterling silver jewellery.

Jewellery care guide - Natural gemstone jewellery

To care for your gemstone jewellery, remove it before showering, swimming and sunbathing. Extreme temperatures and strong UV rays can make gemstones fade in colour and shine. If possible, avoid any knocks or bumps that might dislodge the gemstones from their original positioning.

The Treatfully guarantee

Every piece of Treatfully jewellery comes with a one year warrantee, upon receipt of proof of purchase. Because our products are very delicate, there may be an occasional faulty item. If this happens to you, please email hello@treatfully.co.uk with your order number, description and images of the fault in question. 

We hope you enjoy wearing your Treatfully jewellery as much as we have enjoyed designed, sourcing and producing it for you!