All orders are sent via Royal Mail. The majority of orders are dispatched the same day (Monday - Friday) when orders are received before 1pm.
Orders generally arrive within 2 days of dispatch. If your order is urgent and needed for a particular date, we advise using the guaranteed next day delivery service.
If you are ordering personalised jewellery, we will email you a visual proof to approve before engraving. Our dispatch time may vary if we do not hear back before the next postal run.
Your happiness is our no.1 priority. In fact, we're so confident in our products and service that we offer a 2 year happiness guarantee.
Whether it's a reminder of a loved one, a piece of special handwriting or a child's drawing, our personalised jewellery helps you carry your story with you, always.